Tips for Store Design and Layout
- The signage displaying the name and logo
of the store must be installed at a place where it is visible to all, even
from a distance. Don’t add too much information.
- The store must offer a positive ambience
to the customers. The customers must leave the store with a smile.
- Make sure the mannequins are according to
the target market and display the latest trends. The clothes should look
fitted on the dummies without using unnecessary pins. The position of the
dummies must be changed from time to time to avoid monotony.
- The trial rooms should have mirrors and
must be kept clean. Do not dump unnecessary boxes or hangers in the
dressing room.
- The retailer must choose the right colour
for the walls to set the mood of the customers. Prefer light and subtle
shades.
- The fixtures or furniture should not act
as an object of obstacle. Don’t unnecessary add too many types of
furniture at your store.
- The merchandise should be well arranged
and organized on the racks assigned for them. The shelves must carry
necessary labels for the customers to easily locate the products they
need. Make sure the products do not fall off the shelves.
- Never play loud music at the store.
- The store should be adequately lit so that
the products are easily visible to the customers. Replace burned out
lights immediately.
- The floor tiles, ceilings, carpet and the
racks should be kept clean and stain free.
- There should be no bad odor at the store
as it irritates the customers.
- Do not stock anything at the entrance or
exit of the store to block the way of the customers. The customers should
be able to move freely in the store.
- The retailer must plan his store in a way
which minimizes theft or shop lifting.
- Merchandise should never be displayed at
the entrance or exit of the store.
- Expensive products like watches, jewelry,
precious stones, mobile handsets and so on must be kept in locked
cabinets.
- Install cameras, CCTVs to have a closed
look on the customers.
- Instruct the store manager or the sales
representatives to try and assist all the customers who come for
shopping.
- Ask the customers to deposit their carry
bags at the entrance itself.
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